Making complexity feel simple
Holistic product & service design
Hello there! I’m Eric, a digital product and service designer who specializes in complex, behind-the-scenes challenges that span multiple user groups or internal teams.
Currently I’m using this site to practice learning in public and play around with the structure of Jekyll while I work on growing HyeTech.
What I’ve been up to lately
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On travel packing
Packing tips for minimalist travel, with some examples and lists.
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Al Jazeera Digital
Creating a multi-year vision for a controversial mobile app, while providing mentorship and process leadership on the design team.
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Enterprise & Platforms & Regulation, oh my!
A talk on enterprise, platform, and regulatory challenges in product design. Presentation and Q&A session in November 2021 at the Groktalk series hosted by Groksmith in Yerevan, Armenia.
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End-to-end platform patterns
Extending platform functionality and establishing configurable patterns.